Great group of people! Neal gave good advice on best style of windows available and what he thought best to keep the neighborhood flow. The office staff were great. Kept us informed on the order (18 windows). When we stopped by with questions and found a mistake in the order it was fixed fast! Eric and Nick did a great job. cleaned up both days and walked around to each window with us to make sure the caulk and seal was perfect.
Submitted by Dave Reaney on Friday, Aug 23, 2024
Great experience , 1call started it all. My sales people came by gave us a quote after looking at what we wanted by taking rough measurements. Service people came out and took exact measurements for manufacturing correct sizes. Lifetime parts and maintenance warranty. Installers did perfect job . Would totally recommend Acadian Windows. We had 10 windows , and 3 entry doors replaced . Wonderful job.
Submitted by HERBERT MORRIS on Wednesday, Jul 24, 2024
I had 8 new windows installed on 6/11/24. First of all I love my windows. I was very nervous and uneasy about the process. I chose Acadian based on price, location & other reviews. My overall experience was amazing. I had contact with 3 separate departments and all were very courteous & professional. Joe the salesman was very thorough with the initial estimate and display of product. After meeting with him before making a decision I went to the store location and met the customer service manager Mandy. After she took the time to show me up close some window displays and was so patient and professional (along with the other office staff) I chose Acadian to do my windows. I was a little more relaxed after that visit. Mandy kept me informed on timing of window installation and everything else that was needed. And finally when I met the installers Nick & Eric, I was very impressed that the professional & knowledgeable staff continued. They worked diligent on the installation, cleaned up very well. And the job was well done. I had a few minor questions the next morning and they didn’t hesitate to come back out to resolve my concerns. I would highly recommend Acadian for your window needs. With the times we are living in now it’s very rare to receive this level of great customer service at any business.
Submitted by Melissa Whisenhunt on Monday, Jun 24, 2024
I had Acadian Windows install 12 Impact windows in my home. Joe, the salesman came to my house twice to explain the complete process, show me the Impact windows and get the paperwork signed. He measure all my windows, then the installer himself came out to measure the windows and then the window order was placed. It took approximately 5-6 weeks for my windows to come in. As soon as the windows arrived I was called to set up the install appointment. Four men, including the one installer who measured the windows. came to installed my new windows. They were kind, knowledgeable, professional and did quality work.The worked well as a team and all the windows went in without a hitch. I called several times and spoke to Amanda and Mandy who always greeted me in the friendliest way. They were very responsive and helpful every step of the way. My windows look great and I feel much better about hurricanes knowing I have Impact windows. I am very impressed with the company, my windows, the salesman, the installers, Amanda and Mandy. I would recommend them to anyone interested in new windows or doors. They truly value their customer and go above and beyond to make sure their customers are happy. If you are looking for new windows or doors, do yourself a favor and hire Acadian Windows for a quality, stress free job. Thank you Acadian! Deborah Strong
Submitted by Deborah Strong on Thursday, May 02, 2024
If I could give 10 stars, I would! I knew the moment I first spoke with Mandy in the office, that Acadian Windows was the right choice for our replacement windows. Mandy and Neal (our salesman), both took the time to listen to what we had in mind, and to explain our options. We then met with Eric and Nick (our installers), who came out for measurements. And as if we didn’t know already, they sealed the deal on us knowing for sure we were in great hands. The entire team had excellent communication. We were kept informed of our order status, installation dates, etc. The installation was done meticulously. Mandy even checked in multiple times during the installation process, to see how things were going. Needless to say, we are thrilled with our new windows which are beautiful and of excellent quality. We also could not be happier with the entire process. It gave us such peace of mind to be able to put our total trust in this company and team. If you choose Acadian Windows (and believe me, you should), you will not be disappointed. Many thanks to Mandy, Neal, Eric, and Nick.
Submitted by Jaime Howell on Wednesday, Apr 03, 2024