Security & Automation Contractors
Fayetteville, Arkansas, 72703
Submitted by B Foote on Sunday, Dec 15, 2019
Company is not very forthcoming about the fact that you are required to sign a 3 year contract up front and you cannot break this without paying in full. Monthly cost is around $50. Two additional sensors will run you $180. Meanwhile, you can purchase an entire alarm system like Ring or Simpli Safe for around $200 and receive the same professional monitoring for roughly $10 per month. I have also had issues with false alarms. In one case, a sensor indicated a door was open at 2am even though it was not and the police showed up. 1st Choice also called me recently and wanted to charge me for someone to come out and look at a faulty sensor that I purchased mere months ago. 1st Choice's business model is very antiquated and there are simply many better options put there. Unfortunately I didn't do enough research before signing their ridiculous binding contract.
Submitted by Lee Scarlett on Monday, Sep 30, 2019
1st Choice wired a house for some clients of mine, alarm, surround sound, and indoor/outdoor speakers. My clients wanted to shop around to find the best price and as a custom builder I've always been ok with that. First choice responded quickly, installation went smoothly, and my clients are very happy with the results.
Submitted by Rasheda Morris on Friday, Oct 12, 2018
I spent a lot of time exploring different security options for our new office. After meeting with the owner of 1st Choice Protection, I felt like they had exactly what I was looking for to ensure our safety. A bonus was they donated the system to us since we were a nonprofit (Bethany Christian Services). 1st Choice Protection was really easy to work with and very professional. The alarm system is easy to use, and we have not had any issues since we have moved into our new space. I highly recommend this company regardless of if you’re looking for a security system for your house or business!
Submitted by Dave Holland on Friday, Oct 12, 2018
I've been a client since 2005 and at 3 different residences. Prices are very reasonable and the owner has always been easy to work with and very responsive if anything was needed. I have never had an issue with any equipment (other than something minor like needing to replace a battery) and I recommend them to anyone considering a security or AV system. It is great to work with a local business and get a person on the phone who knows their clients when you call.
Submitted by Linda Pullen on Thursday, Mar 15, 2018
After reviewing my options in Fayetteville for home security systems, I decided to go with 1st Choice. Mr. Calhoun came to my home and we discussed what I wanted in a system; he was very knowledgeable and professional. Within a few days, Troy (the installer) came and put in my system. Because I had decided to add a few options not previously wanted, 1st Choice immediately ordered the extras and they will be installed as soon as they are received. Troy was very helpful and professional as well, and made sure to show me everything about my new system. I am very pleased and would highly recommend this local company to handle all your home security needs. A few days after my initial installation, Troy was back with the additional parts I had ordered. He quickly and efficiently installed and checked the remaining add ons. I simply couldn't be happier. I would highly recommend this company; I have had nothing but an exceptional experience.
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