These guys have got to do better about their driver(s)! I Just encountered one of their drivers on international speedway blvd going west, just east of Clyde Morris blvd speeding from red light to red light, tailgating other drivers, weaving through traffic and while pulling up to clydemorris he decided to merge infront of me reducing the amount of braking distance I had to the cars at the red light which made it especially difficult to stop as I was towing a large trailer. The driver is likely in his mid 30's has tattoos along his left arm, he also put his window down as I passed and appeared to be shouting profanities and waving his hand at me. Incredibly unprofessional and embarrassing for this company coming from a business owner, this kind of behavior shouldn't be tolerated.

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Submitted by Edward Torres, Realtor on Friday, Dec 22, 2023

5 Star Testimonial by Edward Torres, Realtor

Overall

Five Stars for Honesty and Expertise: Alternate Elevator Orlando will Save the Day and Our Future Budget!

We recently faced a daunting task of getting information on updating our condo's aging elevators to meet new safety regulations. Feeling overwhelmed and lost, we contacted Alternate Elevator in Orlando. From the get-go, they were a breath of fresh air. They’re one of the only vendors that gave us options and a full understanding of the upcoming changes.

Straightforward and Honest: Owner Nelson Montijo cut straight to the chase. He gave us a clear breakdown of the requirements, explained our options without any misleading sales tactics, and most importantly, kept it real about the costs involved. It was a stark contrast to some other companies we spoke with, and we instantly felt we could trust him.

Expert Recommendations: Nelson Montijo’s experience shone through. He didn't just list options; he provided insightful recommendations, considering not just the regulations but also our budget and long-term maintenance needs. His suggestions went beyond the minimum required updates, ensuring our elevators will remain reliable and modern for years to come.

Competitive Pricing: We had several quotes, and Alternate Elevator came out on top. Not only were their prices fair, but they even helped us identify potential cost savings without compromising quality. He was transparent about everything, making it easy to see where our money was going.

Our condo board will define be considering Alternate Elevator for our upcoming elevator updates and possible modernization.

If you're facing any elevator woes in Central Florida, look no further than Alternate Elevator. Their honesty, expertise, and competitive pricing make them the clear choice.

P.S. Be sure to mention you saw this review!

Sincerely,

A Grateful Condo Board member

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Submitted by Rachel Coulson on Monday, Jun 19, 2023

1 Star Testimonial by Rachel Coulson

Overall

I wouldn’t trust this company based off of their driver alone. A Caucasian, dark haired man with a mustache, in his mid-30’s tried to run my daughter and I off of the road as he was driving the company vehicle aggressively, southbound on the turnpike on a two-lane construction road.
How can they hire employees who drive company vehicles and endanger the lives of many individuals?
The manager didn’t even contact me after leaving a detailed message with a point of contact regarding the incident. This shows their lack of concern and irresponsibility.

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Submitted by Tom Tang on Tuesday, Aug 02, 2022

5 Star Testimonial by Tom Tang

Overall

Great service and very nice people.

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Submitted by Leo Leon on Saturday, May 29, 2021

5 Star Testimonial by Leo Leon

Overall

My reviews are about how I feel about working for this great company, all technicians are certified and we have vast experience of years in elevators. I am a serious and responsible person and I am very grateful to be part of this family, it is how one feels working for Alternate Elevator shows how responsible they are with the clients and the prompt response that is provided and the impressive quality of the services. I am proud and happy to be a part of this great company.

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Submitted by Emily S on Friday, Jan 29, 2021

5 Star Testimonial by Emily S

Overall

I currently use this company at my property and they are extremely responsive to me whenever I have a problem with one of my elevators. They are honest and I would highly recommend this company for anyone that wants the job done right the first time!

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Submitted by Anthony Torre on Wednesday, Feb 27, 2019

5 Star Testimonial by Anthony Torre

Overall

Never before have I seen a Company so Dedicated to their job. Always quick with response and honest and fare with pricing. I take my hat off to A.E.S.S for their hard work. Small Company, Big satisfactions. Great job guys.

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Submitted by Frank Landa on Monday, Sep 14, 2015

5 Star Testimonial by Frank Landa

Overall

This company is immediate response and HALF the cost of the OTIS contract we had. They come once a month or waive payment and we are not sure Otis ever came except when the elevator broke. Otis charges $300+ per hour when we need a repair these guys charge $140 and are certified and insured which is all you need. The Otis "free" monitoring system which REQUIRES a land line can be replaced at about half the cost with Kings III or Mylink monitoring. If you are using Otis you are paying about DOUBLE what you could be paying. These guys know their stuff but are more reasonably priced than the big name companies.

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