Submitted by Amanda Lee on Tuesday, Aug 01, 2023
My consultant Richard, was fast with the initial drawing and was very patient, answering my questions. When I called back to ask some more questions, he finished my edits fast. If you bring in your measurements you can't go wrong with the service here. Price was reasonable and affordable as well.
Submitted by Paulette Teague on Monday, May 29, 2023
I only have good things to say about the people that work at this store especially the two that Jim and I worked with Matt and Brandon both very knowledgeable and very patient. Even after we ordered the cabinets we called twice and changed stuff and they were very nice and helpful. We didn’t order enough cabinet handles so we ordered more and we live in Lawrence so instead of us, having to go and pick them up in KC… Brandon‘s wife dropped them off at our house. No complaints on the product. We love our kitchen…the installers were great and funny and patient with my million questions. If you’re doing a kitchen bathroom remodel, give these guys a try. I don’t think you’re gonna have a problem. We sure didn’t. Jim & Paulette Teague
Submitted by Adam Hutzell on Wednesday, Jul 06, 2022
Buyer beware!!!! Cabinets too go sent out THEIR measurement guy to make sure that the cabinets went to the door jam as we requested. He mis measured by 4 inches so we have a 5 inch gap between the cabinets and the door jam. Also exposing the hardwood floors that now do not go to the cabinets (we did a quick fix as u will see in pics but will need to be repaired. We were out of the home during the install as we did not want to deal with it. Our installer installed as he was instructed and while we were gone and the countertop people came out and measured and Cut our countertops to the new incorrect length. Brandon (the manager) instructed us to call customer service and see what they could do. And assured us no more than 24 hour turn around time on customer service getting back to us. They did get back to us and by they I mean a foreign call center that understood very little English. We asked to have a manager call hoping for better communication and we were assured 24 hours to get back with us. Here we sit 3 days later no response with our kitchen a mess. Spending 25k on a kitchen that did not meet our expectations. Also used strange fillers instead of using the entire wall for cabinets on another wall. Pics included. You may save a few dollars using this company but I pray for your sake there are no issues bc this company does not stand behind their product or clean up the mistakes their measurement guys make. Don’t walk. Run from this company.
- update 7/6/22
Brandon the store manager said he would replace the cabinets that have the 3 in spacer with a 21 inch instead of the 18 inch that looks silly. Said we would have the 7/1/22. Had not heard anything as of today. Took several calls and e-mails to get a response. Said he could only change them if we take them out ourselves. The installer has already been paid to install this ridiculous design and any more labor to make this right would be on us.
