Solar Panel Contractors
Lehi, Utah, 84043
Submitted by Chris Valencia on Thursday, Aug 22, 2024
Poor customer service. A client of mine has questions about his solar system because it’s not producing what it’s suppose to be producing. I have been trying to get their production team and sales team involved to try and troubleshoot the issue. We’re on the second week of daily messages and emails to action solar and nobody wants to step up and help us out. They can’t even diagnose if the system is working properly. The only two times that they have replied has been through a sales representative that keeps telling me they will reach out to their team and ask for updates. It seems as if there are issues going on internally or they simply do not care. I have called the line for existing customers and even new customers, neighter are answering the phone. As third party representative, I feel horrible that the customers who placed trust on me with action solars product and services are not being taken care of as promised. Where is the customer support? Where is the 25 yr warranty? Where is the nearly 5 start Google rating? Their actions speak louder than their words on print… stay away.
Submitted by DeAndre Carroll on Monday, Jul 15, 2024
The work was completed as agreed, however, the solar panels have not produced any energy. I am still paying both the loan on the work and a full energy bill. It has been nearly a year. I have reached out to customer service multiple times via email with no response. However, the marketing representatives still see fit to contact me and ask for referrals.
This is disappointing considering that there are a decent number of good reviews here, although I have seen others who share my experience.
Submitted by Duane Alexander on Thursday, Jul 04, 2024
The entire process with Action Solar, from design to installation, was smooth and hassle-free. The team did a fantastic job, and we are very happy with the outcome. The only minor issue was the delivery of equipment, but it didn't affect our overall satisfaction. I highly recommend Action Solar to anyone.
Submitted by Michael Perry on Friday, Jun 28, 2024
Choosing Action Solar was the best decision we made for our home. Their team was incredibly professional and attentive to our needs. The installation was quick, and the crew was very respectful of our property. The system is performing better than expected, and we are delighted with our decision. Five stars for Action Solar!
Submitted by Patrick Walker on Friday, Jun 14, 2024
We are very pleased with our decision to go with Action Solar. Their customer service is exceptional, and the installation process was smooth and hassle-free. The team was professional and completed the job on time. Our solar panels are working great, and we highly recommend them!!
Submitted by Eric Franklin on Tuesday, Jun 04, 2024
Action Solar exceeded my expectations in every way. Their installation team was not only prompt and professional but also very attentive to detail. They ensured that every aspect of the installation was perfect and left our property clean and tidy. I'm extremely satisfied with their service and the performance of our new solar system.
Submitted by Ralph Hamblin on Tuesday, Nov 14, 2023
The folks at Action Solar were deeply vested in our satisfaction. From start to finish, we found the employees to be motivated, efficient, and personable. Our system has been installed for more than a year and we are very pleased. I would recommend the company without hesitation for anyone wanting solar panels on their home or business.
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